COVID-19 Business Hours

Business hours are determined by building and department.  La Crosse County asks that all customers wear a mask upon entering any La Crosse County building and  respect social distancing guidelines of at least 6 feet between non-household members.

ADMINISTRATIVE CENTER

Hours: 8:00 a.m. – 4:30 p.m.  No walk-in customers to the Administrative Center at this time.  Please see each department for contact information.

Administrator

           Steve O’Malley, Phone: 785-9789                                              Terri Pavlic, Phone: 785-9700

           County Administrator                                                               Administrative Assistant

[email protected]                                                   [email protected]       

Jane Klekamp, Phone: 785-9635                                               Brian Fukuda, Phone: 785-5792

Associate County Administrator                                                 Economic Development Specialist

[email protected]                                                   [email protected]    

Board Chair

Monica Kruse, Phone: 785-9782                                               Alice Sorenson,  Phone: 785-9563

           County Board Chair                                                                  Administrative Assistant

           [email protected]                                                      [email protected]

Corporation Counsel
Contact: 785-9577 to speak with someone or to schedule an appointment

County Clerk
Contact: If you have questions, please call 608-785-9581. [email protected]. Marriage applications can be done at any time by appointment only.  Please call to make an appointment. 

County Surveyor
We are available to respond to land surveying or land ownership questions during normal business hours at 608-785-9626. We are still reviewing Certified Survey Maps (CSM) prior to those maps being recorded in the Register of Deeds Office. If you have a CSM that has been reviewed and is ready to be recorded, please call 608-785-9626 to schedule an appointment to drop off the original map along with necessary fees or to make arrangements to mail the map with necessary fees.

Bryan Meyer, County Surveyor,                  Corey Hughes, Assistant County Surveyor
Email: [email protected]             Email: [email protected]

Facilities

The office is staffed 7:30 am - 4:30 pm, Monday - Friday.   

Phone:  608-785-9770
Email: [email protected]
Webpage: https://www.lacrossecounty.org/Facilities/

Finance
Main line: 785-9580

Sharon Davidson: Finance Director, Phone: 785-9752 

Marge Taylor: Payroll Supervisor, Phone 785-5756

Bryan Jostad: Purchasing Manager, Phone 785-5879

Land Conservation

Permitting, conservation planning and other work will continue.  All staff will adhere to at least a 6-foot social distancing protocol.  Please use the following numbers to reach staff:

Jake:  W – 789-4824; C - 792-0591  (stormwater permits, non-metallic mining)

Rob:  W – 785-9747; C - 792-0793  (erosion control permits, PL566 dams)

Christina:  W – 785-5971; C - 792-9817  (conservation practices and design)

Sue:  W – 785-9867; C - 792-9254  (Farmland Preservation, billing questions, forestry)

Kurt:  W – 785-9744  (Farmland Preservation, ArcGIS and other mapping questions)

Matt:  W – 785-9746  (nutrient management, ag permits)

MPO
Contact staff via email or phone. 

           Peter Fletcher, Director, Phone: 608-785-5977                  Jackie Eastwood, Transportation Planner

           Phone: 608-785-5977                                                     Phone: 608-785-6141

Email: [email protected]                                Email: [email protected]

Register of Deeds

The Register of Deeds office is still working to process real estate documents and vital records requests.

We are open to the public, however you can order your birth, marriage or death certificate online, through the mail or utilize the drop box in our parking lot, as well as coming into the office. Please use this link for more information http://lacrossecounty.org/registerofdeeds/vital-records-information and for requirements.  

Contact Information: If you have questions please call 608-785-9644 or 608-785-9645

Treasurer
Contact: Phone 608-785-9711
Email: [email protected]. Please contact our office with any questions and/or concerns.


UW-Extension
UW Madison – Division of Extension Educators are following Wisconsin Department of Health Services, UW-Madison, and federal guidelines due to the COVID-19 virus outbreak and are working remotely.  

Please look for online resources and programs on our website and Facebook page.

https://lacrosse.extension.wisc.edu/

https://www.facebook.com/lacrossecountyuwex/

We are all watching our email and most accessible through electronic communication.  We are also recording received calls on the main line (608-785-9593) and will do our best to return these calls as timely as possible. 

Veterans Service Office
The Veterans Service Office is staffed during normal business hours; however staffing has been reduced for safety and response time may be slower. 
Contact: Phone 608-785-9719 or e-mail [email protected] with any questions.

Zoning, Planning & Land Information

Permits will continue to be issued through mail or digitally.  In-person visits and permit intake can be done by appointment and staff can be contacted at 608-785-9722 or [email protected] to arrange an appointment.  Zoning, Planning and Land Information staff are either working regular hours from 8:00 a.m. to 4:30 p.m. at the Administration Center or from home. 

Contact Information: 608-785-9722 or email [email protected] with any questions. Check our website at http://lacrossecounty.org/zoning/

LAW ENFORCEMENT CENTER

Child Support Agency

• CSA is open and accepting walk-ins at this time
• CSA is accepting cash payments at this time as well as other payment options
• Genetic Testing is being conducted by appointment only at this time        
• No job fairs taking place at this time
• Masks are required

If you have a question about your case, please call 414-615-2594 or email your worker. Please see our website for additional information.

You can mail documents to: La Crosse County Child Support Agency, Law Enforcement Center, 333 Vine Street, Room 1701 La Crosse, WI, 54601 or fax to 608-785-5760. You can also drop off documents, cash or check payments in our drop box located at 333 Vine Street, La Crosse, Wisconsin 54601.

If you need to make a payment, it should be in the form of a check, cashier's check or money order and mailed to WISCTF, Box 74200, Milwaukee, WI 53274-0200.  Please put your PIN # on your check to ensure proper credit. You can also pay online at www.govpaynow.com.

La Crosse County Child Support Agency website: https://www.lacrossecounty.org/childsupport/


Clerk of Courts
In an effort to protect the public, attorneys, court staff, and judges from the health risk associated with COVID-19, the Wisconsin Courts have issued orders temporarily suspending in-person proceedings statewide, with certain limited exceptions.  If you have an upcoming court hearing and have not received information as to how you should appear, please contact the Clerk of Courts office at 608-785-9590 or you can email [email protected]   The Clerk of Courts office is open and staff is in the office to answer your questions. You can now bring in your payments to the Clerk of Courts counter or you can  mail, pay online at https://www.govpaynow.com/gps/user/plc/1410  or http://www.wicourts.gov/services/public/payonline.htm or put in the drop box located at 333 Vine Street, La Crosse, Wisconsin 54601.  Any questions, please call us at 608-785-9590. 

Justice Support Services
Adult Justice Support Services has limited staff onsite for phone triage, drug and alcohol testing, and GPS equipment hookup/maintenance.

Groups continue to run using on-line options; call 608-789-4895 for more information.

Jail 
Public visitors can now schedule appointments 7 days a week from 9:00a - 5:00p. To schedule an appointment for Jail Visitation, visit http://www.securustech.net/. We request that attorneys continue to schedule appointments through the Business Office. Bond Posting is available during weekdays from 8:00a - 4:30p at the Clerk of Courts office. After hours and weekend bond posting is still available, we ask that you call the Jail 608-785-9630 to make arrangements.

We are also taking appointments for public fingerprinting on Wednesdays from 3:00p - 7:00p. You must call the Sheriff's Business Office at 608-785-9629 on weekdays between 8:00a - 4:30p to schedule an appointment. Walk-ins for fingerprinting, please visit the Sheriff's webpage at: https://lacrossecounty.org/sheriff/jail.asp#finger. 

Mediation & Family Court Services

Services are being provided remotely when possible.  We are currently providing mediation services via telephone conference.  Upon receiving a mediation referral, we will contact clients to make arrangements. Completion of custody assessments will be delayed as only those tasks not requiring in-person contact are being provided. No Step-parent Adoption Screenings are being provided at this time. 

Please call us at 608-785-6162 and leave a message if you have any questions or 
Email: [email protected].

Sheriff's Business Office 
The Business Office is now open weekdays from 8:00a - 4:30p. You are always welcome to call the Business Office at 608-785-9629 before stopping by, to ensure your question/situation is handled efficiently.

HEALTH & HUMAN SERVICES BUILDING

The Health and Human Services building is not open for walk-in customers.  Please review the information below and contact the appropriate department.

Health Department

Health Department in person services are very limited.  Please see contact information below:

COVID-19 Questions call 785-6240 or e-mail [email protected]

Health Department General Information – 785-9872

Nutrition/WIC – 785-9865

Environmental Health – 785-9771

Public Health Nursing – 785-9723

Laboratory – 785-9872

Human Services

*recently, some Human Services office phone numbers have changed; if you have difficulty reaching your social worker, please call our general business number at 608-784-4357

Aging and Disability Resource Center (ADRC)

           Staff are available by phone Monday – Friday from 8-4:30 for the following services:

                   Information and assistance

                   Options counseling for long term care services

                   Transportation – no copays required until further notice

                   Senior nutrition program

                                   Congregate meal sites are closed

                                   Home delivered meals are available for those aged 60+ with food insecurity

                   All ADRC-affiliated programs/events are canceled or postponed; please check ADRC website for updates

                   and virtual programming options.

Child Protective Services (CPS)

Child Protective Services calls continue to be received by calling (608) 784-4357 from 8-4:30 Mon-Fri.  After hours, call 911 for a CPS emergency or call back during regular business hours to report a non-emergency CPS issue.   

Economic Support – Western Region for Economic Assistance (WREA)

           WREA’s call center business hours remain the same (Mon, Tues, Thur, and Fri 9-4 and Wed 10-4)

           Most programs do not require interviews at this time; those programs that do require interviews occur by

phone.

           Mail for homeless individuals that was previously held by ES is now available for pick up at the Post Office.

Any documents required to be submitted may be dropped off at the drop box located in the parking lot on the east side of the La Crosse County Administrative Building at 212 6^th St. N. La Crosse, WI.

Integrated Support and Recovery Services (ISRS)

Children with disabilities (CLTS) continues to accept referrals.  For more information, call: Emily at 608-397-1897 or Alexis at 608-386-5956.

Birth to 3 continues to accept referrals.  For more information, call: The Parenting Place at 608-784-1035.

Adult and child mental health services continue to be available to the public; most services are being delivered by video or telehealth options from 8-4:30 Monday through Friday.  Crisis services are available 24 hours per day.  For more information or to request service, call 608-784-4357. 

Youth Justice (YJ) & Juvenile Detention (WRAS)

Juvenile detention and shelter facilities continue to operate and are fully staffed.  Visitors may be limited at this time.  For questions call (608) 785-6405.

Community youth justice services continue to occur.

HIGHWAY SHOP

Our office phone is 608-786-3810.
Our front office is open M-Thursday 6:00 am to 4:00 pm since we have a window separating the lobby from the office.

LIBRARIES

Go to our website 24/7 for updates and requesting items at lacrossecountylibrary.org.
Look up items and submit your request from the Library Catalog. Please limit your order to 15 items max.
Staff assistance is available by phone during the below times. Please limit phone orders to 5 items or less.
Library Staff will call to say your order is checked out and ready to go and will arrange your pickup date & time.

Phone service is available during regular hours. Check our website for the latest information or call us if you have questions or to place an item request:

Bangor         (608) 486-4408

Campbell      (608) 783-0052

Holmen        (608) 526-4198

Onalaska      (608) 781-9568

West Salem  (608) 786-1505

SOLID WASTE

General Solid Waste/Landfill questions call: 608-785-9572
Household Hazardous Materials 608-785-9999
Special Waste questions call Jackie Davis at 608-785-7379
Danielle Meiners, Financial Specialist: 608-785-9570
Jadd Stilwell, Director: 608-785-9769

Hours
Main Office: Closed
Re-Use Room: Mon - Thurs 10 AM to 4 PM.
Household Hazardous Materials: Residential Hours: Mon - Thurs 10 AM to 4 PM. 1st and 3rd Saturdays 9 am-noon. Businesses by appointment only
Landfill and Citizen Drop-off: Monday-Friday 6:30 am to 4:30 pm. 1st and 3rd Saturdays 9 am-noon.

A reminder that the La Crosse County Solid Waste Department soon will be transitioning to winter hours of operation.  Effective November 1^st, the landfill and citizen’s drop-off hours will change to Monday – Friday:  7 am – 4 pm.  For more information, call (608) 785-9572.