La Crosse County Human Services Department
La Crosse County Human Services Department

Consumer/Vendor Information

Comprehensive Community Service Description: Comprehensive Community Service (CCS) is a voluntary, community-based program for individuals of all ages who need ongoing clinical services for a mental health and/or substance use concern. CCS provides case management through a teaming process. The team would involve your family, support people, community partners, and mental health service providers. The team will work with you to set a goal and build a plan to help you reach that goal. The overall goal of CCS is to help individuals reach a place of wellness and no longer need extra supports to help remain stable in the community.

If you are interested in CCS services, below are the following eligibility requirements:

  • Must have or be eligible for Medical Assistance

  • Current mental health and/or substance use diagnosis

  • Functional eligibility through a state functional screen process

  • Assessment to determine clinical need


Intake Process

  • Adult Intake
    • Call: 608-784-HELP (608-784-4357)
    • Schedule Intake Appointment on Mondays 1-3pm OR Wednesday 9-11am
      • Two intakes will be taken each intake day
      • You will meet with clinician for an initial needs assessment
      • There could be 2 possible results from the meeting with the clinician:
        • You may be provided referrals to other county/community resources
        • Or you may be assigned to Short-Term Case Manager until admission to program

    ** Process may take 2-4 months depending on current referrals

  • Youth Intake
    • To be screened for Waiver or Comprehensive Community Services call Compass Thresholds Wisconsin (CTW) 608-397-8850.
      • Compass CTW will complete youth functional eligibility screen for services
      • CTW will notify La Crosse County when completed
    • La Crosse County will reach out to you when your child’s name reaches the top of the service list.
    • If you have an immediate crisis call 608-784-HELP (608-784-4357).

    ** Process may take 2-4 months depending on current referrals


General Information

Consumer Information

Vendor Information


Human Services Section Web Pages
Aging & Disability Resource CenterAging & Disability Resource Center Family & Children'sFamily & Children's
Integrated Support & Recovery ServicesIntegrated Support & Recovery Services Justice Support ServicesJustice Support Services
Western Region for Economic AssistanceWestern Region for Economic Assistance   

La Crosse County Human Services Department     300 4th Street North     La Crosse, WI 54601     608-784-HELP (4357)


La Crosse County website