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911

 

911 for Kids Local Heros

 

 

Public Safety Communications

Emergency

 Your Lifeline in an Emergency

When seconds matter, call or text 9‑1‑1. La Crosse County Public Safety Communications answers more than 300 calls and texts every day to dispatch police, fire and emergency medical services. Our professional telecommunicators work around the clock, 365 days a year, to serve residents and visitors.

Modern 9‑1‑1 Services

• Call or Text 9‑1‑1: If you cannot safely speak, text messages to 9‑1‑1 are now supported.
• Accessible Communications: Our center accepts TTY/TDD and real‑time‑text calls and has access to language interpreters for more than 200 languages.
• Know Your Location: Provide the address or landmark so responders can find you quickly.

Put Yourself In the Dispatcher's Seat

Ever wondered what it’s like to take a real 911 call? With ThisGen911, the same training platform our team uses, you can step into the role of a dispatcher and experience the fast-paced decision‑making that happens behind the scenes.

ThisGen911 uses AI to simulate realistic emergency calls and responds in real time to the questions you ask—giving you a hands-on look at the skills and focus required in public safety communications. It’s a great way to explore the job, learn what dispatchers do, and see if this career might be the right fit for you.

Click the link below to give it a try and see what being a 911 dispatcher feels like!

Take Your First Call!

 

Mission:
As a core public service of La Crosse County, we deliver the emergency communications services our community needs by providing trusted 24/7 call-taking and dispatch that connects every person to the right help—quickly, accurately, and compassionately—coordinating law enforcement, fire, and EMS response.

Vision:
To be one of La Crosse County’s strongest public services: a nationally respected, high performing communications center—trusted by the community and indispensable to responders—known for service excellence, data-driven decisions, and exceptional communication.

 Contact Us

Director of Public Safety Communications
Law Enforcement Center, Room 900
333 Vine Street, La Crosse, WI 54601
Phone: 608‑782‑7575  |  Fax: 608‑785‑9858
General inquiries: Email Public Safety Communications

 

 

 

 

 

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